We made a complete post about Travel Ace, which now works with Universal Assistance, so you can know everything about the insurance company and clear up your doubts before hiring the most ideal plan. Let's check it out?
If you've arrived here, it's because you're wondering if Travel Ace Assistance travel insurance is good and reliable and you're looking for an answer, right? Then you've come to the right place to find out more about the insurance company and the plans it offers.
First of all, it is good to clarify that Travel Ace has changed its name, so you will no longer find travel insurance options with that name. Now the company is known as Universal Assistance, and the plans available maintain the same quality as the old brand, recognized in the market for more than four decades. Sales also continue through the same channel, and plans can be found on travel insurance online comparator.
Anyway, here you will get to know the insurance company better, and learn all about the pros and cons of the plans, including checking if it is really a reliable option to hire. This way, you can know for sure if you are making a good decision when choosing UA to ensure the safety of your vacation. Want to know more about the company?
In this post you will read:
- A Travel Ace Assistance
- Is the brand's travel insurance good and reliable?
- Where to buy Travel Ace travel insurance
- Travel Ace insurance discount coupon (now UA)
- Travel Ace Assistance main plans
- What does Travel Ace cover?
- Travel Ace Do Not Claim Here
- How to activate Travel Ace insurance
- FAQ – Travel Ace Questions and Answers
A Travel Ace Assistance
Travel Ace Assistance is an Argentine company that has been operating in the travel insurance market for over 35 years. Recently it underwent a reformulation, going by the name of Universal Assistance. However, the quality of the service offered continues, and the company's values of attention and solidarity towards customers were also maintained.
The insurer offers travel insurance plans with complete protection for travelers going anywhere in the world. All can be hired by themselves online travel insurance comparator, with attractive prices and many offers always happening (below we even provide a discount coupon for your purchase).
The Universal Assistance group is one of the travel insurance arms of the Zurich Insurance Group. For those who don't know, Zurich Seguros is the giant of the insurance sector, headquartered in Switzerland, with 54 thousand employees and present in more than 210 countries and territories.
In addition, the company is a leader in insurance for travelers in Latin America and serves in more than 150 countries.. Since March 2018, it has been the Brazilian branch of the Cover More Group, based in Australia. There are more than 100 million insured travelers, and the company receives more than 1,5 million calls every year – numbers that attest to its credibility.
Is the brand's travel insurance good and reliable?
Because it has a guarantee by Zurich Seguros, the largest insurance company in Europe, UA (which used to be Travel Ace) is super reliable. It has a team of highly trained professionals, and has its own call centers to ensure effective support.
In addition, it is regulated by SUSEP, the body that regulates the world insurance market. In addition, the call center is available 24 hours a day, 365 days and always in the insured's native language – that is, Portuguese.
The company focuses on offering great support, valuing the attention given to customers and providing a differentiated service. Prices are competitive among insurers, and it offers good coverage for domestic and international travel. Including more complete options or with extra coverage, for more specific trips.
To close the matter, it is worth mentioning that UA insurances are all available on travel insurance comparator website. In order to be sold through this platform, insurers undergo quality control, in addition to closing advantageous partnerships in relation to the prices offered to travelers. That is, it is another point that confirms the credibility of the company.
Where to buy Travel Ace travel insurance
O online insurance comparator It is always the best option from where to buy travel insurance. This is because the site offers a number of advantages for those who hire the plan through it. The first is the prices, much cheaper on the platform, in addition to always having promotions there (we even have discount coupon, which you can check below).
Another positive point of buying the online travel insurance is the ease of canceling the purchase if you have any regrets. This is a right inherent to any purchase made over the internet, and the same applies to the purchase of travel insurance.
Finally, it is worth noting the ease with which the insurance comparator offers for travelers to find the best option for the destination they are going to visit. In addition to providing filters and the ability to compare up to four plans at once, with all the details side by side, there is also incredible customer support on the site, provided by expert insurance consultants. That is, you can clear all doubts so you don't make a mistake in the choice.
The value of travel insurance always has a very low cost, even more compared to the possible losses that can happen during a trip. You can buy Europe travel insurance for less than R$20 a day, and it can save you in the event of a lost suitcase or even a medical appointment, which would certainly cost you much more.
Also, remember that Europe travel insurance is mandatory in 26 countries on the continent because of the Schengen Treaty. So, in order not to run the risk of being deported, it is best to travel with everything straight, including an active travel insurance already on board.
Travel Ace insurance discount coupon (now UA)
Better than being covered against possible emergencies during the trip, it is better to hire insurance at the best price on the market. For this, Travel Tips readers can use the coupon FORTRAVELOVERS and guarantee 5% off the final price. Too much, huh?
Oh, and there is an additional 5% discount for those who pay with boleto, pix or transfer, and these discounts are cumulative. In other words, you can guarantee savings of up to 10% when purchasing your travel insurance. Also remembering that the purchase of insurance can be paid in up to 12 installments, making payment as easy as possible.
- Click to redeem coupon FORTRAVELOVERS and get 5% off
- Pay by boleto, Pix or wire transfer to earn an extra 5% and reach the 10% off!
Travel Ace Assistance main plans
We always recommend plans with coverage greater than $30, as medical and hospital costs are very high in most destinations. In addition, European destinations require this amount as a minimum for travelers to enter countries on the continent. Therefore, the ideal is to invest a little more (sometimes the difference is minimal) and have more complete coverage for any unforeseen, ensuring a smooth trip.
Universal Assistance (formerly Travel Ace) offers a wide range of travel insurance plans for more than 150 countries on five continents. The best way to find out which one fits best with your trip is through the insurance comparator, which has incredible service, compares plans and makes life a lot easier for travelers.
The brand's main plans are:
- UA 30 BRAZIL: $ 30.000
- UA 40 AM. NORTH: USD 40.000
- AU 40 WORLD: USD 40.000
- UA 40 RECEPTIVE: USD 40.000
- UA 150 AM. NORTH: USD 150.000
- AU 150 WORLD: USD 150.000
- UA 150 RECEPTIVE: USD 150.000
What does Travel Ace cover?
Universal Assistance (formerly Travel Ace) insurance coverage includes:
- Medical and hospital expenses (DMH)
- dental expenses
- body transfer
- sanitary return
- medical transfer
- Total or partial permanent disability due to travel accident
- death on the go
But it's not just medical assistance that the insurance company offers, some extra items are also offered:
- Medical and hospital expenses with sports practice
- pharmaceutical expenses
- Early Return
- luggage insurance
- Baggage delay expenses
- Danos to mala
- Trip Cancellation and/or Interruption
- Loss and Theft of Credit Card on International Travel
- Extraordinary expenses for forced stay
- Baggage theft in taxi/hotels/public transport/parks
- Among others
To better check what is available in each plan, access the insurance comparator and see each option laid out side by side, in detail.
Travel Ace Do Not Claim Here
Currently, the insurance company shows itself in Reclame Aqui with its new brand, Universal Assistance. Under the new name, the company has further increased the rating received by customers who go to the site, reaching the 8,8 mark and maintaining the “great” reputation.
Previously, Travel Ace guaranteed a great performance in Reclame Aqui with a score of 8,1. The company received 116 complaints in the last 6 months under this name and responded to all of them, with a resolution rate of almost 88%.
Thus, it is possible to say that the company maintained an excellent reputation, even with a complaint response time of almost 8 days. Despite this, the high resolution rate was constant.
How to activate Travel Ace insurance
All information and contact numbers to activate your travel insurance are always in the policy that you receive via e-mail, right after contracting the plan by insurance comparator. You will also receive an Insured Handbook with all the details in case you need assistance.
One of the insurer's differentials is the service via mobile application. Just send a message in chat and one of the attendants will be available 24 hours anywhere in the world.
The application can also do video call service, which greatly speeds up the service, especially in simpler cases or even a simple question about how to use a medication.
The service is provided 24 hours a day, 7 days a week and is always entirely in Portuguese.
In the app you will also find information about your coverage, all assistance services, central numbers.
Assistance to travelers is very important, because it makes it much easier in case of unforeseen or emergency. Therefore, a good tip is to buy an international cell phone chip from America Chip before travelling, to guarantee unlimited internet throughout the trip.
FAQ – Travel Ace Questions and Answers
What is Travel Ace?Travel Ace Assistance was a travel insurance company that today operates under the name Universal Assistance. The brand's travel insurance plans are comprehensive and offer worldwide coverage. Learn more about the insurer.
Is Travel Ace good and reliable?Yup. It is guaranteed by Zurich Seguros, has a team of trained professionals, its own call centers, is regulated by SUSEP, among other points. See more information about the insurance company.
How to get Travel Ace travel insurance?On the website of online insurance comparator you can hire the plan with more savings. Inform your name, email, continent, departure and return dates of your trip and compare insurance plans before finalizing the purchase. See the step by step here.
How much does Travel Ace travel insurance cost?Currently serving as Universal Assistance, basic travel insurance costs the brand has a low cost, and it is possible to find options with an average of R$ 20 per day. Compare values on the insurance platform.
What does travel insurance cover?24-hour medical, hospital and dental emergencies, medical transfer, medical return, body transfer in case of death, total or partial permanent disability, and much more. Check out more about the old Travel Ace insurance.
How to activate travel insurance?Contact the insurance company's Assistance Center using the numbers provided in your insurance policy to be correctly oriented to the service. See the post for more details on contacting insurance.
How does travel insurance coverage work?The Assistance Center will inform the hospital or clinic where the service will be and everything will be paid by the insurance company, as long as the amount is within the contracted medical-hospital expenses limit. In the full post we cover more details of the insurer.
